Lucky Day's Terms & Conditions — Fully in Bengali

Lucky Day (referred to in this document as "we", "us", or "the Platform") is an international online gaming platform licensed by the Curacao Gaming Authority. These Terms and Conditions apply to all use of Lucky Day's services.

By registering with Lucky Day or using any of our services, you confirm that you have read and accepted these Terms and Conditions in full. If you do not agree with any of the terms, please refrain from using our platform.

• These Terms and Conditions are governed by the laws of Curacao and are subject to the jurisdiction of its courts.
• These terms, published in Bengali, are consistent with the English version.
• Lucky Day reserves the right to decline registration to any individual.
• Minors, residents of restricted countries, and professional staff are not permitted to use this platform.

To open an account with Lucky Day, you must meet certain basic eligibility requirements. These conditions are in place to ensure the safety and integrity of our platform.

• All information provided during registration must be accurate and truthful.
• A maximum of one account per person is allowed.
• Creating multiple accounts from the same IP address, device, or household is strictly prohibited.
• A valid mobile number and email address must be provided at the time of registration.
• It is your responsibility to keep your account password confidential.
• Accounts may not be shared with others.

Deposits on Lucky Day can be made via bKash, Nagad, Rocket, Visa/Mastercard, and cryptocurrency. All deposits are credited to your wallet instantly.

• Minimum deposit amount: BDT 100.
• No extra charges on deposits — the full amount you send will be credited to your wallet.
• Deposits are completed within 30 minutes at most (usually instant).
• If a deposit fails, the terms of the relevant payment provider will apply.
• Lucky Day only accepts deposits from your own account — payments from third parties are strictly prohibited.
• Accounts suspected of money laundering or suspicious transactions will be suspended pending investigation.

Withdrawing your winnings on Lucky Day is fast, secure, and hassle-free. Processing times for standard users range from as little as 5 minutes to a maximum of 24 hours.

• Minimum withdrawal amount: BDT 500.
• Withdrawals are processed using the same method used for the original deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Daily withdrawal limit: BDT 1,000,000 (higher for VIP members).
• Bonus balance cannot be withdrawn until the wagering requirements have been met.
• Withdrawals may be held for investigation in cases of suspicious activity.

Lucky Day offers a wide range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own specific terms and conditions.

• Wagering requirements (turnover) for all bonuses must be met within the specified timeframe.
• The wagering requirement for the welcome bonus is generally 30 times the bonus amount.
• If wagering requirements are not completed, the bonus balance will be deducted before any withdrawal is processed.
• Certain games do not contribute — or contribute at a reduced rate — toward bonus wagering requirements.
• Bonus abuse (e.g., placing opposing bets on the same event) is strictly prohibited.
• Lucky Day reserves the right to withdraw or modify any bonus at any time.

All players on Lucky Day are required to follow a basic code of conduct. These rules are essential to maintaining a fair and enjoyable environment for everyone.

• All game outcomes are determined by a certified RNG (Random Number Generator).
• Hacking, cheating, or using any tools to manipulate the game software is strictly prohibited.
• Disrespectful behaviour towards dealers or other players in the Live Casino is strictly prohibited.
• If a game is cancelled due to a technical issue, your stake will be refunded.
• If a game is cancelled due to a loss of internet connection, Lucky Day's existing policy will apply.
• In the event of a dispute over a game outcome, Lucky Day's server records will be considered final.

Lucky Day complies with international Anti-Money Laundering (AML) policies. As part of this, we may require verification of your identity and address in certain circumstances.

• KYC verification may be required for large withdrawals (BDT 50,000 or more) or unusual account activity.
• KYC may require you to submit a copy of your National ID or passport along with a selfie.
• All submitted information is kept strictly confidential and used only in accordance with applicable regulations.
• Any attempt to pass KYC using false information will result in permanent account suspension.
• If you believe your identity has been compromised, contact Lucky Day Support immediately.

Lucky Day is committed to responsible gaming. Gaming is a form of entertainment — not a solution to life's problems. We want all our members to stay happy and in good health.

• Deposit Limits: You can set your own daily/weekly/monthly deposit limits.
• Cooling-off: You can take a break ranging from 24 hours up to 6 months.
• Self-Exclusion: Permanent account closure is available upon request.
• Reality Check: You will be reminded of your session duration at regular intervals.

For more details, visit our Responsible Play View page.

You may request to close your Lucky Day account at any time. Equally, Lucky Day reserves the right to close an account in the event of a breach of our rules.

• Accounts will be closed within 5 business days of the request being submitted.
• Valid balance withdrawals will be processed in accordance with the withdrawal policy.
• In cases of fraud or breach of our rules, accounts may be closed immediately.
• In the event of fraud, the account balance will be forfeited.

Lucky Day reserves the right to amend these Terms and Conditions at any time. For significant changes, notice will be sent to your registered email or via SMS.

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team. We are always ready to help.