Let gaming be a source of fun — not a source of problems. Lucky Day believes every player's well-being and happiness matters more than our bottom line.
To put it plainly — you should play on lucky day only when you're genuinely enjoying it. If playing starts to feel like an obligation, if you're trying to win back money you've lost, or if you're hiding it from family and friends — it's time to stop.
Lucky Day knows this — and lives by it. That's why we don't just offer games; we're committed to ensuring every member stays happy and healthy. Responsible gaming is at the core of what we do, not a marketing talking point.
Many people in Bangladesh don't realise when gaming habits become a problem. lucky day is committed to raising that awareness. On this page, you'll find ways to recognise the warning signs, lucky day's protective tools, and how to seek help.
Gaming is for entertainment. Don't play beyond your budget or chase lost money. Set limits and stick to them.
Decide at the start of each month how much you're willing to spend on gaming. Never exceed that limit.
Decide in advance how long you'll play each day or week. Set an alarm and stop when your time is up.
Chasing losses with more bets is a dangerous cycle. If you lose, stop for the day.
Don't play for hours on end. Take a 10–15 minute break every hour to keep your body and mind refreshed.
There's no need to play in secret. Talk openly with your family — that's the hallmark of a healthy habit.
These tools are completely free. Activate them anytime from your Lucky Day account settings.
Set a daily, weekly, or monthly deposit limit. Once you reach it, Lucky Day will automatically block further deposits. To increase your limit, a 24-hour waiting period applies.
At regular intervals, lucky day will remind you how long you've been playing and how much you've won or lost. When you see this message, take a moment to pause and reflect.
Take a break from gaming for anywhere between 24 hours and 6 months. You will not be able to log in to your account during this period. Finding it hard to decide? Talk to our support team.
Close your account permanently or for an extended period. Once activated, it cannot be reopened before the specified time. This is the most effective step for tackling problem gaming.
Once you've lost a set amount, Lucky Day will automatically stop accepting bets. Keep your losses in check and stay in control.
Want to talk about Responsible Gaming? Chat with us in English 24 hours a day via live chat. Our specially trained team is ready to help.
Problem gambling doesn't happen overnight — it develops gradually. Watch out for the signs below. These aren't signs of weakness; they're your body's warning signals.
If you feel you're losing control of your gaming, please contact lucky day support today. Activate self-exclusion.
Problem gambling is a health issue, not a moral failing. Seeking help is a sign of strength.
Placing more bets to recover lost money ("chasing losses")
Borrowing money from family or friends to fund your gaming
Neglecting work, studies, or family responsibilities to play
Lying to or hiding things from family about your gaming
Wanting to Stop but Unable To
Frequently going over your budget
Gaming to cope with stress or low mood
Regularly playing beyond your set time limits
Feeling restless or irritable when not playing
Playing within your set budget and time limits
Staying calm after a loss — life goes on
Family and friends know that you play
Ask yourself the following questions honestly — this is just between you and yourself.
Do you frequently spend more than your set gaming budget?
If the answer is yes — activate your deposit limit right now.
Do you feel the urge to keep playing to recover money you've lost?
"Chasing losses" is the biggest warning sign of a gambling problem.
Do you feel restless or irritable when you can't play?
This may be an early sign of dependency.
Have you lied to family or loved ones about your gaming?
Secrecy is often a sign that something is wrong.
Have you neglected work, studies, or family because of gaming?
Consider whether other areas of your life are suffering.
Have you tried to cut back or stop gaming, but couldn't?
If this happens, use Self-Exclusion right away.
If you answered yes to more than 3 questions, please speak with our support team. If you answered yes to 6 or more, activate self-exclusion and seek professional help. This is not a sign of weakness — it's the right thing to do.
All of Lucky Day's protection tools are easily accessible in your account settings. Here's how to activate each one.
Log in to your account → Go to "Settings"
Open the "Responsible Gaming" tab
Select "Deposit Limit" and enter your amount
Confirm with OTP — takes effect immediately
If you have trouble activating any tool, let us know via live chat. We're here to help.
Age verification is mandatory at registration. NID verification may be carried out if there is any doubt. Accounts of users under 18 will be terminated immediately.
Use parental control software on your child's device. Be careful about staying logged in to lucky day on shared devices.
If you suspect a minor is using Lucky Day, contact our support immediately. We will take action within 24 hours.
Join Lucky Day and enjoy safe, responsible entertainment with our built-in Responsible Gaming tools.